Privacy Policy

Eye2Eye Financial Literacy is a financial education platform operated by The Global Renewal Group, a nonprofit community development organization. We provide free and premium financial literacy courses, e-books, tools, and resources designed to empower underserved communities. Our website is located at eye2eye.credit.

For privacy inquiries, contact us at: [email protected] or call 833-838-0836.

We collect information you provide directly and information collected automatically when you use our platform.

Information You Provide

• Full name, email address, and mobile phone number when you register or enroll
• Payment information (processed securely through Stripe — we do not store card numbers)
• Course progress, quiz responses, and completion data
• Messages and inquiries submitted through our contact forms
• SMS opt-in consent when you subscribe to text message communications

Information Collected Automatically

• IP address, browser type, device type, and operating system
• Pages visited, time spent, and navigation patterns (via analytics tools)
• Cookies and similar tracking technologies for session management and analytics
• Referral source (how you found our website)

We use the information we collect for the following purposes:

• To create and manage your account and course enrollments
• To deliver course content, certificates, and educational materials
• To process payments and manage membership subscriptions
• To send transactional emails (enrollment confirmations, certificate delivery, receipts)
• To send SMS/text messages you have opted in to receive
• To improve our platform, content, and user experience
• To respond to your questions and support requests
• To comply with legal obligations and enforce our Terms of Use
• To send promotional communications (only with your consent; you may opt out at any time)

Eye2Eye Financial Literacy sends text messages through registered A2P (Application-to-Person) 10DLC campaigns in compliance with The Campaign Registry (TCR), CTIA Messaging Principles and Best Practices, the Telephone Consumer Protection Act (TCPA), and all applicable carrier guidelines.

How You Opt In

By providing your mobile phone number and checking the SMS consent box on any of our forms — or by texting a keyword to our number — you expressly consent to receive recurring automated and manually dialed SMS/MMS text messages from Eye2Eye Financial Literacy and The Global Renewal Group. Consent is not a condition of purchase.

Types of Messages We Send

• Course enrollment confirmations and access instructions
• Course completion notifications and certificate delivery
• Membership account reminders and billing notifications
• Financial education tips and lesson reminders
• Promotional offers for Eye2Eye University programs
• Community announcements and event notifications

Message Frequency & Rates

Message frequency varies — typically 2–6 messages per month. Message and data rates may apply depending on your mobile carrier plan.

Supported Carriers

AT&T · T-Mobile · Verizon · Sprint · Boost Mobile · Cricket Wireless · MetroPCS · U.S. Cellular · Consumer Cellular · Google Fi · Straight Talk · TracFone · and most major US carriers. Carrier support may vary.

Prohibited Uses

We do not use our registered SMS campaigns for unsolicited marketing, political messaging, loan solicitation, adult content, hate speech, or any content prohibited under TCPA, CTIA guidelines, or carrier acceptable use policies.

SMS Data Privacy

Your mobile phone number and SMS consent data are used solely to deliver the messages you opted in to receive. This information is never shared with or sold to third parties for marketing purposes. SMS consent data may be shared only with our SMS delivery platform provider (under a confidentiality agreement) strictly for message delivery operations.

You may opt out of SMS messages at any time at no cost. Reply one of the following keywords to any message we send:

After sending a STOP keyword, you will receive one final confirmation message and no further messages will be sent. To re-subscribe, text START or YES to our number, or opt in again through our website.

Need Help? Reply HELP

For assistance, reply HELP to any text. You may also reach us at: [email protected] or 833-838-0836. Monday–Friday, 9 AM–6 PM PT.

We use cookies and similar technologies to operate our platform, remember your preferences, track course progress, and analyze site usage. You may disable cookies in your browser settings; however, some features may not function properly without them.

• Session cookies — keep you logged in during your visit
• Preference cookies — remember your language and display settings
• Analytics cookies — help us understand how users interact with our platform (e.g., Google Analytics)
• Authentication tokens — stored in localStorage to maintain your course access

We do not sell or rent your personal information. We may share it only in the following limited circumstances:

• Service providers — Stripe (payment processing), SMS delivery platforms, email service providers, and analytics tools — all under strict confidentiality agreements and only for operational purposes
• Legal compliance — when required by law, court order, or government authority
• Protection of rights — to protect the rights, property, or safety of Eye2Eye Financial Literacy, our users, or the public
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate notice

We implement industry-standard security measures to protect your personal information:

• HTTPS/TLS encryption for all data transmitted to and from our platform
• Encrypted password storage using bcrypt hashing
• JWT authentication with secure expiration policies
• Stripe-managed PCI-DSS compliant payment processing — we never store card numbers
• Access controls limiting employee access to personal data on a need-to-know basis

No method of transmission over the internet is 100% secure. If you believe your account has been compromised, contact us immediately at [email protected].

Our platform is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at [email protected] and we will promptly delete that information.

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access — request a copy of the personal information we hold about you
• Right to Correction — request correction of inaccurate or incomplete information
• Right to Deletion — request deletion of your personal information (subject to legal retention requirements)
• Right to Opt Out of SMS — reply STOP to any text message at any time
• Right to Opt Out of Email Marketing — click "Unsubscribe" in any marketing email
• Right to Data Portability — request your data in a portable format
• California Residents (CCPA) — right to know, delete, and opt out of the sale of personal information (we do not sell personal information)

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Our platform may contain links to third-party websites (such as Stripe, YouTube, or external resources). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will notify you by email or by a prominent notice on our website. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

For any questions, concerns, or requests regarding this Privacy Policy or your personal data: